HARMAN, R. Pengaruh Trouble Ticketing System Terhadap Kepuasan Pelanggan (Studi Kasus PT Solusindo Bintang Pratama Batam Jasa Internet Service Provider/ISP). Computer Based Information System Journal, [S. l.], v. 2, n. 1, 2014. Disponível em: https://forum.upbatam.ac.id/index.php/cbis/article/view/367. Acesso em: 12 dec. 2024.