SILALAHI, M. Analisis Website mataharimall.com Menggunakan Metode WEBQUAL 4.0 (Studi Kasus Pelanggan Di Kota Batam). Computer Based Information System Journal, [S. l.], v. 3, n. 2, 2015. Disponível em: https://forum.upbatam.ac.id/index.php/cbis/article/view/405. Acesso em: 12 dec. 2024.