Harman, R. (2014) “Pengaruh Trouble Ticketing System Terhadap Kepuasan Pelanggan (Studi Kasus PT Solusindo Bintang Pratama Batam Jasa Internet Service Provider/ISP)”, Computer Based Information System Journal, 2(1). Available at: https://forum.upbatam.ac.id/index.php/cbis/article/view/367 (Accessed: 12December2024).